1 (888) 216-7747

Return Policy

Return Policy

Return Policy

Art Brand Studios is committed to providing quality products to you, our valued collector. The Art Brand Studios Company Policy is intended to facilitate the efficient and orderly processing of your return requests. Our 30-day money back guarantee enables you to return your purchase for any reason within 30 days after your payment has been processed.

How to Process Your Return

All products intended for return must be authorized by a Customer Service Associate and have a Return Merchandise Authorization (RMA) number assigned to it. Contact our Customer Service Team 24/7 at 1­ (888) ­368-­1336 to receive your RMA.

Return Shipping

Thomas Kinkade Portrait Studios guarantees that its products are free of manufacturing defects and will gladly replace any item that does not meet product criteria, and the Thomas Kinkade Portrait Studios will cover all shipping costs in this instance.  Thomas Kinkade Portrait Studios products are custom-made, and as such, the customer is responsible for shipping costs on items returned for any other reason than manufacture defect.


If you have any questions about the Thomas Kinkade Portrait Studios Return Policy, please contact our
Customer Service Team at 1­ (888) ­368-­1336 or use the contact form above.

Send a Message

If it’s after hours or you just prefer to write us a note use this form to send a message.

Contact Form

Customer Service

Available M-F 8am – 5pm PT
Call 1 (888) 216-7747

Thomas Kinkade Portrait Studios is a valued branch of the Thomas Kinkade Family.  It is our promise to provide the highest quality artisan craftsmanship befitting the Thomas Kinkade name.  Visit ThomasKinkade.com for more information about Thomas Kinkade and Thomas Kinkade Studios.

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